Production: Once your order is placed, production requires 2 - 10 business days to create your made-to-order home décor product.
Shipping: Packages are shipped daily. You will receive your tracking numbers at time of shipment and can track its status via the Shop app at any time. Note: Tracking is not provided for individual samples.
Delivery: Times will vary depending on location and local postal service.
Duties & Taxes: Import duties, taxes and charges are not included in the item price or shipping cost and are the buyer's responsibility.
Frequently Asked Questions
How many decals do I need?
Since they are individual decals the placement is completely up to you so you get to decide how many you use on your wall. We always recommend plotting your design prior to placing an order so you can be sure to order the amount you'll need for your space. We generally design a full order to fit a standard-size wall which we consider to be 11 feet wide by 9 feet tall. You would be able to make one pack work but if you're looking for a more condensed design you may want two or more orders. Again, it's completely up to you so plotting your design is the best way to know!
What's the difference between standard and textured vinyl?
Standard adhesive vinyl is best suited for smooth, flat surfaces. It has a smooth and matte finish and is easily removable, so it won't damage the wall!
For textured surfaces, however, it's not recommended - instead opt for our textured adhesive vinyl. The stickier material is designed to adhere to bumpy and irregular surfaces without causing any damage. Plus, its canvas finish ensures that the texture of your wall won't show through the material.
To be certain, we suggest ordering one of our samples and testing it on the wall - this way, you can see which ones stick! Alternatively, if you'd like help from our team, just send us a picture of your wall and we'll be happy to provide assistance.
Check out our article that addresses the types of textured walls here!
Can decals be re-used?
Our decals are designed for a one-time application, they are removable, but unfortunately not reusable.
They can be removed easily with absolutely no damage to your walls. To make the process even easier, we suggest using a hair dryer to soften the adhesive.
While some customers have had luck with reusing them, they may not adhere as securely as during their initial installation due to the vinyl stretching upon removal.
For the best results, please read our instructions carefully and follow them closely. If you have any questions, don't hesitate to reach out!
Can I order more decals and wallpaper at a later date?
We do not control our print supplier's ink hues and color changes, therefore, we cannot guarantee that our dye lot colors will be precisely the same as orders placed on different dates. It is especially important to keep this in mind when ordering samples before the full product, or if you find you need additional wallpaper panels at a later date. Slight color variations may occur in the same product purchased at different times. For this reason, we suggest you order extra rolls at the beginning of your project, these can be used for DIY's and other accent pieces if not needed in your overall design.