Do you offer discounts to Trade/Designers?
We offer our designer friends a 20% discount towards their purchase! This is eligible to all products on our site excluding the Countryside Collection.
Do you offer discount codes?
Thanks for checking out our site! We offer our social media friends a 10% discount by using promo code TENOFF, so give us a follow and apply the discount on your next purchase.
The best way to find out about any upcoming promotions is to sign up for our newsletter. Our subscribers are always the first to know about any upcoming fun!
How do I use a promo code?
Promo codes may be entered into your cart at checkout. In the right-hand column, click gift card or discount code and enter the code. Only one promo code may be applied per order. Promo codes cannot be combined with other offers. Promo codes do not apply to gift cards.
Make sure the code is case sensitive and spelled correctly. Discount codes will work work on all of our products excluding the Trendsetter Collections.
Please note that exclusions vary from promotion to promotion.
Why is my card being declined at checkout?
The billing address you are using may not match the billing address tied to your card. Please be sure to check that the billing address is correct and try again. If you are still experiencing problems, you may wish to contact the issuing bank of your credit card regarding this matter.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, PayPal, Shop Pay, Apple Pay, Google Pay, and Urbanwalls gift cards. Only forms of payment may be applied per order. Your card will be charged at the time your order is placed. If you are using a Urbanwalls gift card, the funds will be removed from your balance at the time your order is placed.